Documentation

Learn how to use Latchkey

Everything you need to connect GitHub, understand your CI analytics, and run jobs on managed self-healing runners. 31 guides, organized in the order you will need them.

Start with the Quickstart What is Latchkey?

01What is LatchkeyThe two-minute product model 02QuickstartConnect GitHub, see data in ~5 min 03First runner jobOne line of YAML 04Invite your teamRoles, seats, invites

Watch the overview

Latchkey in a few minutes: analytics, managed runners, and self-healing in action.

Getting started

What Latchkey is, how to connect your GitHub organization, and how to get your first data flowing in about five minutes.

4 guides

What is LatchkeyLatchkey is CI/CD analytics plus managed self-healing runners for GitHub Actions: see what…→ QuickstartSign in with GitHub, install the GitHub App on your organization, select repositories, and…→ Install the GitHub AppHow the Latchkey GitHub App installation works, why it requires an organization account, wh…→ Managing repositoriesEnable or disable monitoring per repository, understand plan limits, pick the branch the AI…→

Dashboard & analytics

Find your way around the dashboard and get the most out of the cost, performance, and AI insights pages.

6 guides

Dashboard at a glanceThe dashboard layout, every sidebar destination, the global filter bar, and the banners tha…→ Cost analysisUnderstand theoretical vs billable cost, track free-tier minutes for GitHub and Latchkey, a…→ Pipeline performanceBuild durations, success and failure rates, MTTR, recent workflow runs, and where self-heal…→ Optimization insightsHow AI Insight turns nightly deterministic analysis into quantified findings, each carrying…→ Knowledge BaseUpload runbooks, architecture notes, and context documents so AI recommendations reflect ho…→ Connect your AI agentGive Claude Code, Cursor, or any MCP-compatible agent secure access to your CI failures, pl…→

Managed runners

Fast, ephemeral, self-healing runners for GitHub Actions. One line of YAML to adopt, per-minute billing, free minutes on every plan.

9 guides

Runners overviewWhat Latchkey runners are, the four sizes and their prices, what makes them different from…→ Run your first jobSwitch a GitHub Actions job to a managed runner by changing one line of YAML, watch it get…→ Migrate from GitHub-hostedThe full migration guide: what actually changes, the three migration paths, the exact label…→ The Runners pageManage your runner fleet from the dashboard: runner types, configurations, usage and saving…→ Custom runners (AI Scan)Create right-sized runner configurations with their own labels: let the AI scan your workfl…→ Self-healingHow Latchkey runners detect and fix transient CI failures during the run, what they will ne…→ Runner image & softwareThe preinstalled toolchain on every Latchkey runner: languages, Docker, browsers, databases…→ Provisioning & warm poolsWhat happens between a job queueing on GitHub and a runner picking it up: warm pools, cold…→ Limits & concurrencyJob duration limits, concurrency, architecture support, disk sizes, and custom runner confi…→

Caching

Built-in dependency and Docker layer caching on Latchkey runners: zero configuration, and a cache problem can slow a build down but never fail one.

2 guides

Dependency cachingLatchkey Fast Cache saves and restores dependency caches in a single streaming request, wit…→ Docker layer cachingLatchkey Docker Cache Build wraps docker buildx with registry-backed layer caching, so repe…→

Team & notifications

Bring your team into the workspace with the right roles, and route the right alerts to email, Slack, and your browser.

3 guides

Team & rolesInvite teammates by email or shareable link, understand Owner, Admin, and Member permission…→ NotificationsEvery notification Latchkey can send, the delivery channels, severity tiers, and how to tun…→ Slack integrationConnect Latchkey to a Slack channel with OAuth, choose what gets posted, and test the conne…→

Billing & plans

Plans, the 30-day trial, managing your subscription and seats, and how runner minutes are metered and billed.

3 guides

Plans & trialThe Developer, Launch, Scale, and Enterprise plans compared, how the 30-day free trial work…→ Managing billingThe billing modal, changing plans, adding seats, the Stripe customer portal for payment met…→ Usage & free minutesHow managed runner minutes are metered, what the free tier covers, where usage appears, and…→

Help

Fix the common problems, get quick answers, and understand exactly what Latchkey can access.

4 guides

TroubleshootingSymptom-by-symptom fixes: jobs stuck in queued, an empty dashboard, missing insights, block…→ FAQQuick answers about accounts, runners, self-healing, data, and billing.→ Security architectureHow Latchkey isolates every CI job: dedicated single-use VMs, no inbound network, ephemeral…→ Security & permissionsExactly what the Latchkey GitHub App can read and change, how runner infrastructure is isol…→

Ready to see your own data?

Every plan starts with a 30-day free trial. Developer and Launch need no credit card, and setup takes about five minutes.

Get started free

Stuck on something?

Start with the symptom-organized troubleshooting guide, check the FAQ, or talk to the team directly.

Troubleshooting FAQ Contact support