Acceptance of Terms
By accessing or using the website located at https://www.latchkey.dev/ (the "Site") and the AI-powered CI/CD monitoring and optimization services provided by Latchkey ("Company," "we," "us," or "our"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms").
If you do not agree to these Terms, do not use the Service.
Last Updated: November 26, 2025
Questions: Kaveh@latchkey.dev
Description of Service
Latchkey provides an analytics and optimization platform designed for engineering teams. Our Service integrates with Continuous Integration/Continuous Deployment (CI/CD) providers (e.g., GitHub, GitLab) to ingest historical performance, cost, and usage data.
We use proprietary Artificial Intelligence (AI) to provide predictive insights, cost visibility, and performance optimization recommendations.
Beta Services
Please Note: The Service is currently in an "Open Beta" or "Early Access" phase.
Beta Terms
- As-Is Status:
The Beta Service is provided "as is" and "as available," and may contain bugs, errors, or other defects.
- Data Integrity:
We do not guarantee that your data will be preserved without corruption or loss during the Beta phase.
- Feedback:
You agree that we may use any feedback, suggestions, or ideas you provide regarding the Beta Service without any obligation or compensation to you.
Subscription and Billing
Latchkey offers tiered subscription plans based on the number of pipelines you manage.
Pricing Tiers
Launch Tier
$99/month
Up to 150 pipelines
Growth Tier
$199/month
Up to 400 pipelines
Enterprise Tier
Custom
Min $500/mo + $0.40/pipeline. Unlimited pipelines.
Free Trial
We offer a "First 3 Months Free" promotion for new accounts. You will not be charged during this period. Unless you cancel your subscription before the end of the 3-month trial, you will be automatically charged the applicable monthly subscription fee for your selected tier.
Payment Terms
Billing Cycle
Fees are billed monthly in advance.
Overage
If you exceed the pipeline limit of your selected tier, we reserve the right to upgrade you to the next appropriate tier or charge overage fees (if applicable) in the subsequent billing cycle.
Cancellation
You may cancel your subscription at any time via your account dashboard. Cancellation will be effective at the end of the current billing cycle. No refunds are provided for partial months or unused services.
AI Insights and Accuracy
Our Service uses Artificial Intelligence to generate recommendations (e.g., "Remove unused 'install-deps' job").
No Guarantee
While we strive for accuracy, AI models can make mistakes. Latchkey does not guarantee that following our recommendations will result in specific cost savings or performance improvements.
Human Review
You acknowledge that Latchkey's insights are recommendations only. You are solely responsible for reviewing and testing any changes to your code or pipelines before implementation.
Prohibited Uses
You agree not to:
Reverse engineer, decompile, or disassemble any aspect of the Service.
Use the Service to benchmark its performance against competitive solutions without our prior written consent.
Use the Service for any illegal purpose or to transmit malicious code.
Third-Party Services
The Service depends on the availability of third-party platforms (e.g., GitHub, GitLab).
We are not responsible for any interruptions, API changes, or service failures caused by these third-party providers that render Latchkey temporarily or permanently unavailable.
Limitation of Liability
To the maximum extent permitted by law, Latchkey shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of the Service, even if we have been advised of the possibility of such damages.
Termination
We reserve the right to suspend or terminate your access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
Contact Information
If you have any questions about these Terms, please contact us at:
Latchkey
Kaveh@latchkey.devChanges to These Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. Your continued use of the Service after changes constitutes acceptance of the new Terms.