Privacy Policy
latchkey is committed to protecting the privacy and security of your data. This Privacy Policy explains how we collect, use, and safeguard your information.
TL;DR: Your Privacy Matters
- •We collect only CI/CD pipeline metadata and logs, never your source code
- •We don't store passwords or payment info (handled by GitHub OAuth and Stripe)
- •We never sell your data to third parties
Introduction
latchkey ("we," "our," or "us") is committed to protecting the privacy and security of your data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website located at https://www.latchkey.dev/ (the "Site") and our AI-powered CI/CD monitoring services (the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy.
Effective Date: December 18, 2025
Contact: support@latchkey.dev
Information We Collect
We collect only the minimum amount of data required to provide actionable insights and optimize your pipelines.
Account & Billing Information
- Authentication: We utilize managed authentication services (e.g., GitHub OAuth). We do not collect, view, or store your passwords.
- Billing: All payments are processed securely by our third-party payment processor, Stripe. We do not collect or store your credit card numbers, bank account details, or financial information on our servers.
Pipeline & Usage Data
- Workflow Metadata: Run IDs, job names, timestamps, failure/success statuses, and duration metrics.
- Resource Usage: CPU and memory usage statistics used to calculate cost efficiency.
- Log Data: Build logs and error messages required to identify bottlenecks and failures.
NO Source Code Collection
We do not collect, store, or read your proprietary source code. Our integration analyzes metadata, configuration files, and logs.
How We Use Your Information
We use the collected data for the following purposes:
Service Delivery
To generate analytics dashboards, cost reports, and optimization insights.
AI Model Training
We use collected metadata, logs, and usage patterns (but not your source code) to train and improve our AI models.
Security & Reliability
To detect technical issues, security risks, or abuse of the Service.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal data to third parties.
Cloud Hosting
(e.g., AWS, Azure, Vercel) to host our application and database.
Payment Processing
(Stripe) to facilitate your subscription payments.
Data Security
We utilize industry-standard security measures, including encryption in transit and at rest. We do not store passwords or payment information.
Data Retention
We retain pipeline metadata and logs for the duration determined by your subscription plan. You may request deletion at any time.
Your Privacy Rights
Depending on your location (e.g., GDPR, CCPA), you may have rights regarding access, correction, or deletion of your personal data.
Cookies and Tracking Technologies
We use essential cookies for authentication and session management. Refer to general data collection practices outlined above.
Third-Party Services
Refer to the Data Sharing and Disclosure section for information about our infrastructure providers.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a prominent notice on our platform.